RM 509 5/F THE CLOUD 111 TUNG CHAU ST TAI KOK TSUI HONG KONG 15290925237@163.com

PRIVACY POLICY

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PRIVACY POLICY

Last updated: Mar 20, 2026

1. Introduction

Starex Tech Limited ("Starex", "we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://www.starextech.com or any other online service that links to this policy (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, you must not use our Services.

2. Data We Collect

We collect different categories of information, depending on how you interact with us.

2.1 Information You Provide Directly

Account Information: When you create an account, we may ask for your name, email address, company name, and role.

Communications: If you contact us via email, forms, or other channels, we keep a record of that correspondence.

Feedback & Support: Any information you provide when reporting a problem, submitting feedback, or requesting support.

2.2 Information Collected Automatically

When you use our Services, we automatically collect certain technical data:

Device & Browser Data: IP address, browser type and version, operating system, device identifiers.

Usage Data: pages visited, time and date of visit, referring URLs, clickstream data, and similar interaction information.

Cookies & Similar Technologies: We use cookies, web beacons, and local storage to enhance functionality, analyze usage, and personalize content. For details, see our Cookie Notice (Section 9).

2.3 Information from Third Parties

We may receive information about you from:

Service Providers: analytics partners (e.g., Google Analytics) that help us understand usage.

Business Partners: if you interact with our Services through a partner or reseller.

3. How We Share Your Information

We may share your personal data only in the following circumstances:

Service Providers: We engage trusted third parties to perform functions such as hosting, analytics, payment processing (if applicable), and customer support. They are contractually bound to use data only for the specified services.

Business Transfers: If Starex is involved in a merger, acquisition, or asset sale, your data may be transferred as part of that transaction.

Legal Compliance: We may disclose information to comply with applicable laws, respond to lawful requests, protect our rights, or ensure the safety of our users.

With Your Consent: We will share information with third parties when you have given explicit consent.

4. International Data Transfers

Starex operates globally. Your information may be transferred to, and processed in, countries other than your own. When we transfer personal data outside your jurisdiction, we implement appropriate safeguards (such as standard contractual clauses) to ensure an adequate level of protection.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. After that, we securely delete or anonymize the data.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal data:

Access & Portability: Request a copy of the data we hold about you.

Rectification: Correct inaccurate or incomplete information.

Erasure: Request deletion of your data, subject to legal exceptions.

Restriction: Limit how we use your data in certain situations.

Objection: Object to processing based on legitimate interests or direct marketing.

Withdraw Consent: Where processing relies on consent, you may withdraw it at any time.

To exercise your rights, contact us at 15290925237@163.com. We will respond within the timeframes required by applicable law. If you believe your rights have been infringed, you may have the right to lodge a complaint with a supervisory authority.

7. Security

We implement technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration. However, no transmission over the internet is completely secure. You are responsible for keeping any account credentials confidential.

8. Children's Privacy

Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If we learn that we have inadvertently collected such data, we will delete it promptly.

9. Cookies & Similar Technologies

We use cookies to improve functionality, analyze usage, and deliver relevant content. You can manage your cookie preferences through your browser settings or our consent management tool (where available). For detailed information, please see our separate Cookie Policy.

10. Third-Party Links

Our Services may contain links to third-party websites or services. This Privacy Policy does not apply to those third parties. We encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top indicates when the latest revision was made. Material changes will be communicated via a notice on our website or by email (where appropriate). Your continued use of the Services after the effective date constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Starex Tech Limited

Email: 15290925237@163.com

Address: RM 509 5/F THE CLOUD 111 TUNG CHAU ST TAI KOK TSUI HONG KONG